1. Information We Collect

We may collect the following information when you browse our Website, create an account, place an order, or contact us:

2. How We Use Your Information

We may use the information collected to:

• Process and fulfil your orders
• Deliver products to you
• Provide order updates and customer support
• Process eligible size exchanges
• Verify COD orders, where applicable
• Prevent fraudulent or suspicious transactions
• Improve our products, services and Website
• Personalise your shopping experience
• Send transactional communications
• Send promotional communications where permitted and with appropriate opt-out options
• Comply with applicable legal and regulatory requirements

3. Cookies

Our Website may use cookies and similar technologies to improve functionality, understand Website usage and remember certain preferences.

Cookies may help us:

• Keep the Website functioning properly
• Understand visitor behaviour
• Improve Website performance
• Remember preferences
• Provide a smoother shopping experience

You may control or disable cookies through your browser settings. Disabling certain cookies may affect some Website functionality.

4. Sharing of Information

We may share necessary information with trusted service providers who help us operate our business, including:

• Payment gateway providers
• Courier and logistics partners
• Technology and Website service providers
• Analytics providers
• Customer-support service providers
• Government authorities or law-enforcement agencies where required by law

We do not sell or rent your personal information to third parties.

Information shared with service providers is limited to what is reasonably necessary for them to provide their services.

5. Data Security

We take reasonable measures to protect your personal information against unauthorised access, misuse, alteration, disclosure or destruction.

However, no method of electronic transmission or storage is completely secure. Therefore, while we take appropriate precautions, we cannot guarantee absolute security of your information.

6. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfil orders and provide services
• Maintain business and transaction records
• Resolve customer-service issues
• Comply with legal, tax and accounting requirements
• Prevent fraud and misuse

When information is no longer required, we may securely delete or anonymise it, subject to applicable legal requirements.

7. Your Rights

Subject to applicable law, you may have rights relating to your personal information, including requesting access, correction or deletion of certain information.

If you have any privacy-related concern or request, please contact us through the contact details available on www.shilpakirpal.com.

8. Children's Privacy

Our Website is not intended to knowingly collect personal information from children without appropriate parental or legal-guardian involvement.

9. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of such third-party websites.

We recommend reviewing their respective privacy policies before providing personal information.

10. Marketing Communications

Where permitted, we may use your contact information to communicate information about new products, offers, launches or other updates from SK By Shilpa Kirpal.

You may opt out of promotional communications at any time by following the unsubscribe instructions in the communication or contacting us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Website, technology or applicable laws.

Any updated version will be posted on this page with the revised effective date.